In Pennsylvania, a medical practice known as Reading Health
System recently had to alert its patient to the fact that some of their medical
billing records had disappeared. The records, apparently kept in boxes in the
office, dated from 2009 through 2010. Three entire boxes full of records were
removed from the office in 2012 and were just returned in 2014.
Many of the records contained sensitive personal
information, but the firm said there is no evidence of tampering. However, it
has extended an offer of free credit monitoring to the affected patients.
So, how did the missing files turn up? Well, someone working
for a maintenance services vendor that serviced the firm allegedly took home
the boxes for safekeeping. Whether that story is true or not is still yet to be
determined, but the firm is stepping up and trying to improve its security
practices overall as a result.
A good first step for this firm and others like it might be
to take a more modern, electronic approach to file keeping. It’s easy to step
into the modern world when you have access to great healthcare apps. Many
healthcare apps, like DeductorMD.com, can even help take care of more complex
processes for you, like medical billing and coding.
If you are a healthcare clinician, are you using todays new healthcare app for Medical Decision Making, DeductorMD?
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